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All products are covered by manufacture's warranties and are fully
refundable within 30 days of order delivery date in the case of defects
or incorrect orders. Shipping charges are not refunded unless the
factory made an error in producing the product or the product is
received in a damaged or defective state. This includes shipping charges that are not listed separately on your invoice.
Most manufacturers charge a restocking fee when returning a product for a reason that does not qualify for free return shipping. Restocking fees are determined by the manufacturer. The fees we deduct from your refund represent actual expenses we incure from the return of your product. We do not mark up or profit from product returns.
Unlike our competitors, we will assist you with product returns.
The factory that produced your product has the final say on whether you
can return or exchange your purchase. When the factories accept back a
product that is returned due to no fault of their own, your shipping
charges will not be refunded.
Special order and Custom products (e.g. monogrammed) are non-refundable and not returnable unless the manufacturer made a mistake in producing your product.
Returns should NEVER be sent to AccessorizeYourVehicle's office unless you are explicity asked to do so by us in writing. All
returns need to be sent directly to the manufacturer's factory address
and only after receiving a return authorization for us. Complete the form below to obtain a return authorization code.
All orders should be placed using our web site. If you are
uncomfortable or unfamiliar with ordering over the internet please call
us. We will be happy to walk you through the process or answer any
questions about how to order. If needed, we will input your order for
you but we will not be responsible for any input errors such as a
mis-spelled monogram.
To return or exchange a product, please complete the form below. Neither Returns or Exchanges can be initiated by placing a phone call. We need to present to the manufacturer a written statement from you to obtain the Return Authorization number. After you complete the form below, we will obtain a Return Authorization number from the manufacturer and reply to you with return instructions.
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